(34) 633725667
Calle Manuel Bordes Valls, 4. Javea Port
hello@michellelodgejavea.com

Terms and Conditions

Website Owner: Michelle Lodge Gonzalez 
Registered Office: C/Manuel Bordes Valls, 4 bajo. Jávea, Alicante, 03730 (España)
Contact: +34 633725667
Email: hello@michellelodgejavea.com
Online Contact Form: https://michellelodgejavea/contact/

Registration: 
General Data Protection Register of the AEPD (Spanish Data Protection Agency)

Codes of conduct and applicable regulations: 
Specific regulations, among others:
Law 34/2002, of 11 July, on information society services and electronic commerce:
Royal Legislative Decree 1/2007, of 16 November, approving the revised text of the General Law for the Defence of Consumers and Users and other complementary laws.

michellelodgejavea website, (Hereinafter, Website):
Main website: https://michellelodgejavea.com

Social profiles: 
Facebook: https://www.facebook.com/michellelodgejavea/
Instagram: https://www.instagram.com/michellelodgejavea/

Terms and conditions for sessions:
Payment can be made in cash or card
Cancellations/refunds: If the session is cancelled by Michelle Lodge Gonzalez, the customer is entitled to a 100% refund. If the client cancels before the 24 hours prior to the session, the client will be reimbursed 100%. 
If the appointment is cancelled within 24 hours before the scheduled appointment, the refund will be 50%.

Personal data protection
2.a. Data processing controller
Contact details of the data processor:
Michelle Lodge Gonzalez with address c/Manuel Bordes Valls 4 bajo, Jávea, Alicante, 03730 (Spain), telephone +3433725667 and contact email hello@michellelodgejavea.com

2.b. Data Protection Rights - POLIARSO
How to exercise your rights: 
Users may send a written communication to the registered office of Michelle Lodge Gonzalez or to the e-mail address indicated in the heading of this legal notice, including in both cases a photocopy of their ID card or other similar identifying document, to request the exercise of the following rights:
The right to request access to personal data: you may ask Michelle Lodge Gonzalez whether she is processing your data.
The right to request rectification (in the event that they are incorrect) or deletion.
The right to request the limitation of their processing, in which case they will only be kept by Michelle Lodge Gonzalez for the exercise or defence of claims.
Right to object to the processing: Michelle Lodge Gonzalez will stop processing the data in the way you indicate, unless for compelling legitimate reasons or the exercise or defence of possible claims, the data must continue to be processed.
Right to data portability: in the event that you wish your data to be processed by another name, Michelle Lodge Gonzalez will facilitate the portability of your data to the new data controller, provided that you have given us your consent and it is technically feasible (in interoperable format).

Templates, forms and further information on the rights referred to: http://www.agpd.es/portalwebAGPD/CanalDelCiudadano/derechos/index-ides-idphp.php
Possibility of withdrawing consent: In the event that consent has been given for a specific purpose, you have the right to withdraw your consent at any time, without affecting the lawfulness of the processing based on the consent prior to its withdrawal. If you do not wish Michelle Lodge Gonzalez to process your personal data, you can let us know at any time by notifying us in writing, duly signed, to the following postal and e-mail addresses, providing proof of your identity:
c/Manuel Bordes Valls 4, bajo. Jávea, Alicante, 03730 (Spain)
www.michellelodgejavea.com

How to complain to the Personal Data Control Authority: If you as a user consider that there is a problem with the way in which Michelle Lodge Gonzalez is handling your data, you can address your complaints to the Data Protection Delegate of Michelle Lodge Gonzalez or to the corresponding data protection authority, being the Spanish Data Protection Agency the one indicated in the case of Spain.

2.c. Data retention
Disaggregated data: Disaggregated data will be retained without a deletion period.
Data subject to Processing: Personal data will be kept for as long as the contractual relationship is maintained and, once it has ended, the relevant deletion is not requested by the data subject. In any case, it shall be the minimum necessary, and may be kept up to:
4 years: Law on Infractions and Penalties in the Social Order (obligations regarding affiliation, registrations, cancellations, contributions, payment of salaries...); Art. 66 et seq. General Tax Law (accounting books...);
5 years: Art. 1964 Civil Code (personal actions without special time limit).
6 years: Art. 30 Commercial Code (accounting books, invoices...); 6 years: Art. 30 Commercial Code (accounting books, invoices...)
10 years: Art. 25 Law on the Prevention of Money Laundering and Terrorist Financing.

User data uploaded by Michelle Lodge Gonzalez to pages and profiles on social networks: From the time the user gives their consent until they withdraw it.

Origin, purposes and legitimacy
3.a. E-mail, contact forms and traditional means of communication
Web and hosting: michellelodgejavea website is encrypted to allow users to send their personal data securely through standard contact forms hosted on the servers that the provider offers to Michelle Lodge Gonzalez.

Data collected through the website: The personal data collected will be subject to automated processing and incorporated into the corresponding files for which Michelle Lodge Gonzalez is the owner responsible. 
For these purposes:
We will receive your IP address, which will be used to check the origin of the message in order to provide you with appropriate legal recommendations and to detect possible irregularities, as well as data relating to your ISP.
You can also provide us with your details by telephone, email and other means of communication as indicated in the contact section.
E-mail: Our e-mail service provider is Michelle Lodge Gonzalez's own e-mail service provider. However, we do enhance certain communications, where appropriate, with Google.
Instant messaging: Michelle Lodge Gonzalez. If a service is provided through instant messaging through social networks for which it has previously obtained the express consent of its customers.
Payment service providers: Through the Website, the Client can access, by means of links, to third party websites, to make payments for the services provided by Michelle Lodge Gonzalez. At no time does Michelle Lodge Gonzalez have access to the bank details provided by the interested party to these third parties, unless these details are necessary, always with the prior consent of the interested party.

Other services:
Certain services provided through the Website may contain special conditions with specific provisions on the protection of personal data. It is essential to read and accept them prior to requesting the service in question.

Purpose and legitimacy:
I, Michelle Lodge Gonzalez will process the data provided to me by the interested parties in order to maintain the professional, commercial and/or contractual relationship established, as well as for the purposes of sending advertising for new products and services related to those contracted, provided that you have previously given your express consent.

Social networks
Presence on social networks: Michelle Lodge Gonzalez has a profile on some of the main social networks on the Internet (Facebook, Instagram, YouTube, Whatsapp, Telegram).
Purpose and legitimacy: The treatment that Michelle Lodge Gonzalez will carry out with the data within each of the referred networks will be, at most, that which the social network allows the corporate profiles. Thus, Michelle Lodge Gonzalez will be able to inform, when the law does not prohibit it, its followers by any means that the social network allows about its activities, presentations, offers, as well as providing personalised customer service.
Data extraction: Under no circumstances will Michelle Lodge Gonzalez extract data from the social networks, unless the user's consent to do so was obtained punctually and expressly.
Rights: When, due to the very nature of the social networks, the effective exercise of the follower's data protection rights is subject to the modification of the follower's personal profile, Michelle Lodge Gonzalez will help and advise the follower to this end to the best of her ability.

Confidentiality and destruction of documents
Confidentiality
The professionals of Michelle Lodge Gonzalez who have any type of intervention in the services provided to the client, are committed to not disclose or make use of the information to which they have had access by reason of their profession. The information supplied by the client will have, in any case, the consideration of confidential, without being able to be used for purposes other than those related to the services contracted to Michelle Lodge Gonzalez and those accepted additional to these.

Destruction of documents.
With the aim of preserving and guaranteeing confidentiality, Michelle Lodge Gonzalez undertakes to destroy all confidential information to which she has had access as a result of providing services after 5 years from the end of the service to the Client, unless there is a legal obligation to keep it. If the Client wishes to keep the original or a copy of said information, he/she must print it or keep it by his/her own means or go to the headquarters of Michelle Lodge Gonzalez to collect it before its destruction.

Content of the website
The literary contents of the Website are registered in the Intellectual Property Register and are offered under the corresponding licence. Excluded from this licence are all non-literary contents, those for which another applicable licence is indicated and distinctive signs (trademarks, trade names, etc.).

Responsibility for the content of the website
The Website contains texts prepared for information purposes. The opinions expressed therein do not necessarily reflect the views of Michelle Lodge Gonzalez. The contents of the articles published in this Web Site cannot be considered, in any case, a substitute for medical advice. The user should not act on the basis of the information contained in this Website without first seeking professional advice.

The external links contained in this Website lead to sites managed by third parties. Michelle Lodge Gonzalez is not responsible for the contents or the state of these sites. Nor does the use of external links imply that Michelle Lodge Gonzalez recommends or approves the contents of the destination pages.

Regulations and conflict resolution
These Conditions of Use of the Website are governed in each and every one of their aspects by Spanish law. The language of drafting and interpretation of this legal notice is English. This legal notice will not be filed individually for each user, but will remain accessible via the Internet on this Website.

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